Terms of service
OVERVIEW
Welcome to KAY PACK. The terms “we,” “us,” and “our” refer to KAY PACK. We operate this website and store, including all related content, features, tools, products, and services, to provide you — our customer — with a streamlined and professional shopping experience (the “Services”). KAY PACK is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (the “Terms”), together with our Privacy Policy, govern your access to and use of our Services. By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your region and authorized to enter into contracts on behalf of yourself or your business.
You may be required to submit contact and billing information to access or purchase products. You agree that this information is accurate and up to date. You are responsible for your account and any actions taken using your credentials.
SECTION 2 – OUR PRODUCTS
We do our best to represent our products accurately. However, product images and colors may vary depending on your screen or device. Descriptions and availability are subject to change at any time without notice.
We reserve the right to limit quantities or discontinue products at our discretion.
SECTION 3 – ORDERS
When you place an order, it is an offer to purchase. We reserve the right to accept or reject orders for any reason. Orders are not final until we confirm acceptance and receive payment.
Changes or cancellations may not be possible after an order is placed. Purchases are subject to our Refund Policy.
All purchases must be for internal business use only — not for resale or redistribution unless otherwise agreed in writing.
SECTION 4 – PRICING AND BILLING
All pricing is listed at the time of order and is subject to change without notice. Prices do not include shipping, tax, or import duties unless otherwise stated.
You agree to provide valid, complete billing and payment information. You authorize us to charge the full amount of your order, including any applicable fees or taxes.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs. Title and risk of loss transfer to you when we hand your order to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site — including logos, images, product names, and layouts — belongs to KAY PACK or our partners. You may not copy, reproduce, or reuse any content without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Your use of these tools is at your own risk, and you should review their terms before using them.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Please review their terms and privacy policies before engaging with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
KAY PACK is hosted on Shopify. However, any transactions you complete on this site are with us directly. Shopify is not responsible for your purchases or any issues related to them.
SECTION 10 – PRIVACY POLICY
All data collected through the site is governed by our Privacy Policy, and certain data is also governed by Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any reviews, ideas, or suggestions you share with us may be used to improve our services. By submitting feedback, you grant us the right to use it freely for any purpose.
SECTION 12 – ERRORS AND OMISSIONS
We may occasionally correct errors or inaccuracies related to product descriptions, pricing, and availability without notice.
SECTION 13 – PROHIBITED USES
You may not use our Services for any unlawful, abusive, or harmful purposes. We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may suspend or terminate your access at any time. You remain liable for all charges incurred up to the date of termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
We provide all Services and products “as is” and “as available.” We make no guarantees regarding uptime, accuracy, or fitness for a specific purpose.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, KAY PACK shall not be liable for indirect, incidental, or consequential damages resulting from your use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless KAY PACK and Shopify from any claims or damages related to your breach of these Terms.
SECTION 18 – SEVERABILITY
If any part of these Terms is deemed unenforceable, the rest will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms and any referenced policies represent the entire agreement between you and KAY PACK.
SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without our written permission.
SECTION 21 – GOVERNING LAW
These Terms are governed by UK law. Disputes will be resolved in the jurisdiction where KAY PACK is headquartered.
SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services after changes indicates your acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at kamil@packagingby.com.
Our contact information is posted below:
KAYPACK
kamil@packagingby.com
0044 7734218291